In-Store Returns and Resale
OtailO transforms your existing authorised reseller ecosystem into smart return and resale spots. These brick-and-mortar retail facilities become the de facto brand ambassadors on the ground for returns
- Carrying out in-store inspection and certification of returns and ensuring the authenticity and reliability of the returns
- Triggering immediate refunds
- Mitigating returns fraud
- Reselling returns seamlessly to new shoppers
Returns Digital Warehouse
OtailO transforms your physical returns warehouse into a digital dashboard from which you can manage and track the statuses of returns. From this dashboard you can manage returns data and digital rendering of returns
- Issue immediate refunds for validated returns
- Triggering immediate refunds
- Weigh-in on flagged returns
- Gain data insights on returns, returners and resellers on the platform
- Extrapolate business insights on returns data, including the mitigation of returns-related fraud
A Paper-Free Returns and Exchange Branded Portal
OtailO provides return portal capabilities enabling a seamless and convenient returns experience for the customer. This portal includes unique technology which smart-routes returns to the optimal return location
- Fully customizable to support the retail brand look-and-feel
- Provides one-click exchange
- Enables in-store exchanges
- Enables smart returns routing
Smart routing of Returns
OtailO calculates the optimal route for the return to ensure the quickest resale at the highest price. We place a strong emphasis on returning in-store. We enhance your e-commerce returns capability.
- Integrates with your existing portal regardless of your e-commerce platform
- Provisions a returns eligibility rule base from which you can define return rules based on several parameters and scores (price, SKU, geo-location, etc.)
In-Store Returns and Resale
OtailO transforms your existing authorised reseller ecosystem into smart return and resale spots. These brick-and-mortar retail facilities become the de facto brand ambassadors on the ground for returns
- Carrying out in-store inspection and certification of returns and ensuring the authenticity and reliability of the returns
- Triggering immediate refunds
- Enabling in-store exchanges
- Mitigating returns fraud
- Reselling returns seamlessly to new shoppers
Returns Digital Warehouse
OtailO transforms your physical returns warehouse into a digital dashboard from which you can manage and track the statuses of returns. From this dashboard you can manage returns data and digital rendering of returns
- Issue immediate refunds for validated returns
- Trigger immediate refunds
- Weigh-in on flagged returns
- Gain data insights on returns, returners and resellers on the platform
- Extrapolate business insights on returns data, including the mitigation of returns-related fraud
A Paper-Free Returns and Exchange Branded Portal
OtailO provides return portal capabilities enabling a seamless and convenient returns experience for the customer. This portal includes unique technology which smart-routes returns to the optimal return location
- Fully customizable to support the retail brand look-and-feel
- Provides one-click exchange
- Enables in-store exchanges
- Enables smart returns routing
Smartrouting of Returns
OtailO calculates the optimal route for the return to ensure the quickest resale at the highest price. We place a strong emphasis on returning in-store. We enhance your e-commerce returns capability. OtailO:
- Integrates with your existing portal regardless of your e-commerce platform
- Provisions a returns eligibility rule base from which you can define return rules based on several parameters and scores (price, SKU, geo-location, etc.)