2020: Resilience and Returns. Photo credit: Danil Aksenov on Unsplash

2020 — A Year of Online Returns and Incredible Resilience

With lockdowns, quarantines and social distancing, most of us have done our fair share of e-commerce retail therapy. Mind you, it has not just been virtual window shopping — e-commerce is booming and sales flourish. Fast forward to the high season. We did our Black Friday shopping, our holiday shopping, and soon it will be…

Malls are being re-appropriated as warehouses

The Race for Space – E-commerce gets Physical at the Expense of Our Cities

E-commerce retailers are in a race against time and one another to find local, convenient spaces to provide speedy and cost efficient fulfilment to their customers. This race is heating up with COVID-19 accelerating e-commerce shopping. But the situation is complicated: not only is space hard to come by, it is also limited. And e-commerce…