OtailO Blog

Customers

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By Ronit - September 5, 2023
The customer is always right, sometimes
Photo by Samsung Memory on Unsplash   You need to hear this. No one is always right. Not your significant…
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By Ronit - August 22, 2023
Getting More by Doing Less
Less is more This often-used expression sums up perfectly the dilemma retailers face when setting up a returns management system.…
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By Ronit - July 4, 2023
Back to where?  If your warehouse is your optimization hub, it may be too late!
For most retailers, returns optimization begins in the warehouse or distribution center At this point in time — only once…
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By Ronit - June 1, 2023
Unleashing the power of returns with Salesforce OMS and OtailO
Life after order fulfillment OMS or Order Management System is a tool used by businesses to manage and optimize their…
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By Ronit - February 9, 2022
A cure for hangovers? Sort of.
OK. So it's not about those kinds of hangovers, but rather e-commerce returns hangovers. Many millions of returns flooded back…
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By Ronit - October 17, 2021
Hola! OtailO in Spain
Looking forward to meeting stellar Spanish retail brands  at #digital1to1  and to showcase our holistic returns system that smart-routes returns…
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By Ronit - September 26, 2021
A Better Return for Returns: Why Exchanges are Better than Refunds
Why there is no fun in refunds When dealing with online product returns, a particularly frustrating activity for the retailer…
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By Ronit - May 16, 2021
Millions of People Returned an Online Purchase in 2020 — But Why?
According to Statista over 2 billion people worldwide made e-commerce purchases over 2020 and the e-commerce retail market grew to…