ONLINE PRODUCT RETURNS
MANAGEMENT SOLUTIONS
WHY GO BACKWARDS IF YOU CAN GO FORWARDS?
ONLINE
PRODUCT
RETURNS
MANAGEMENT
SOLUTIONS
WHY GO BACKWARDS IF
YOU CAN GO FORWARDS?
WELCOME TO OTAILO
For most online retailers, dealing with online product returns is a tiring, expensive and never-ending challenge. That ends now. OtailO provides a smart and sustainable solution for the management of online product returns, that turns every return into a new sales opportunity. We do this by enabling online multi-brand retailers and omni-channel retail brands to leverage the existing brick-and-mortar network of the brand to handle, inspect and resell returns locally.
Everyone wins with OtailO, and we mean everyone.
- Online retailers benefit from reduced logistical costs, accelerated resale of returns, a personable returns process for your loyal shoppers. With OtailO the first mile of the return becomes its last mile.
- Offline retail brand affiliated stores benefit from free quality traffic, free stock, increased revenue opportunity
- Shoppers benefit from a better shopper experience, a quicker refund on the return, an opportunity to make and purchase sustainable returns
Oh wait, there is one big loser, the carbon footprint. No reverse logistics. No transportation. No needless wastage. Say no more.
WELCOME TO OTAILO
For most online retailers, dealing with online product returns is a tiring, expensive and never-ending challenge. That ends now. OtailO provides a smart and sustainable solution for the management of online product returns, that turns every return into a new sales opportunity. We do this by enabling online multi-brand retailers and omni-channel retail brands to leverage the existing brick-and-mortar network of the brand to handle, inspect and resell returns locally.
Everyone wins with OtailO, and we mean everyone.
Online retailers benefit from reduced logistical costs, accelerated resale of returns, a personable returns process for your loyal shoppers. With OtailO the first mile of the return becomes its last mile.
Offline retail brand affiliated stores benefit from free quality traffic, free stock, increased revenue opportunity
Shoppers benefit from a better shopper experience, a quicker refund on the return, an opportunity to make and purchase sustainable returns
Oh wait, there is one big loser, the carbon footprint. No reverse logistics. No transportation. No needless wastage. Say no more.
WHAT DOES OTAILO DO?
Click-to-brick
technology bridge
Leverage existing retail eco-system to manage online product returns. Buy anywhere online, return locally to an authorized reseller of that same brand.
Automated returns
validation & sales
Inspect & validate online product returns with a simple app. “Contactless” returns anyone? Resell the return in the local store.
Digitized returns
data insights and analysis
Want to learn more about returns, shoppers and returns sales performance? OtailO enables real data in real time
HOW DOES OTAILO WORK?
Onboard your network
Leverage your offline brand network to manage your online product returns. Onboard local authorized resellers, franchises, flagship & independent stores.
Define returns rules
Define how, where & what you want to return down to specifics: (SKU, price range, size, location, etc.). Now that’s true reverse logistics optimization.
Inspect returns
Offline retail brand stores use a simple app to automatically inspect and validate returns locally. Your returns warehouse is transformed in a digital dashboard.
Resell returns locally
Offline retail brand stores in your existing network can now resell the returns locally: a quicker resale of the return at a price closer to the original asking price.
Manage your returns
Track returns statuses. Gain data insights about returns, retailers & consumers on the platform. Gather significant data from all corners of the globe.
Rewards for returns
Alert loyal shoppers about returns in their area. Award points and discounts for returners, as well as new shoppers buying returns in local offline stores.
LET’S TALK