Return Anywhere, Resell Anywhere
A smart and circular solution for online product returns management and resale, leveraging your existing retail ecosystem
OtailO Benefits
Increase Revenues
One-click and/or in-store exchanges and quicker returns resale at a higher price
Reduce Costs
20% reduction on reverse logistics, as well as, less spent on user acquisitions and resale of returns
Customer Satisfaction
Same-day return and refund route, and a green return that does good for the planet
Sustainability
Reduces carbon emissions and wastage and re-invigorates local businesses and the main street
The OtailO Solution
Your shoppers can buy anywhere and return anywhere. OtailO technology transforms your brand’s existing brick-and-mortar network into return and resell centers. These stores process, inspect and resell returns locally.
Our mission is that everyone wins with OtailO
Online Retailers
- Reduced logistical costs
- Accelerated resale of returns
- A personable returns process for your loyal shoppers
Offline Retailers
- Free quality traffic
- Free inventory
- Increased revenue opportunities (resale of returns, upsale and cross -sale)
Shoppers
- Same-day refunds and easy exchanges
- An opportunity to make and purchase sustainable returns
The Planet
- Significantly reduced carbon footprint
- Less transportation, packaging and wastage
How it Works
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Leverage your existing brick-and-mortar ecosystem to process, inspect (authenticate and validate) exchange and resell returns quicker and nearer to the MSRP
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Manage, track and gain global insights on returns, returners and resellers on the OtailO platform
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Define how, where & what you want to return down to specifics: (SKU, price range, size, location, etc.)
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A smart portal for returns management which is simple to configure and easy to use for maximal customer satisfaction
In-Store Returns and Resale
Leverage your existing brick-and-mortar ecosystem to process, inspect (authenticate and validate) exchange and resell returns quicker and nearer to the MSRP
Digital Returns Warehouse
Manage, track and gain global insights on returns, returners and resellers on the OtailO platform
Smart Routing of Returns
Define how, where & what you want to return down to specifics: (SKU, price range, size, location, etc.)
Paper-free Returns & Exchange Branded Portal
A smart portal for returns management which is simple to configure and easy to use for maximal customer satisfaction
With the growth of e-commerce, we've seen the explosion of online product returns. The returns space is a vibrant place to be, with many innovative solutions largely tackling either pre-purchase returns prevention, or post-purchase reverse logistics optimization. OtailO tackles post-purchase resale, enabling this by leveraging the brand's very own existing eco-system to inspect and resell returns. This unique, circular solution that benefits the entire brand eco-system, makes the OtailO solution both disruptive and transformative.
Donny Askin
Amazing partnership with OtailO, a company with which we share values and purpose to create a better experience and value for our Clarks' customers.”
Victor Bayata
Quick & Easy to Integrate
Simple & Seamless to Setup
Integration With Key E-Commerce Platforms
Meet the Core Team
Grow With Leading Carriers And E-Commerce Platforms
Cloud continues to reshape the retail space, harnessing the power of Compute, Data, Geo location and AI/ML to enable transformation and optimisation across various domains, such as customer acquisition, retention, store experience, fulfilment and more. I found OtailO to be the only provider to introduce a new revolutionary norm which allows retail brands, stores, affiliates and franchisees to drive a unique improved return/exchange/refund experience while driving in-store traffic, reviving the highstreet and reducing carbon print derived from logistics
Shai Morgan Managing Director | Deal Maker | Sales & Business development executive